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Update: Aspect to Deliver Small- to Mid-Size Turnkey Contact Center Product Built for Microsoft Lync
CHELMSFORD, MA–(Marketwire – 12/21/10) – Aspect, a global provider of unified communications and collaboration services and software, today announced it will be delivering a software-based product for small- to mid-size contact center applications using Microsoft Lync as its media server. The new product will be a value-priced, turnkey option for IT Help Desks, virtual sales teams, corporate …
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The Top 11 Technologies of the Decade
This month IEEE Spectrum reviews the most important innovations that came of age in the past 10 years, based on their influence, usefulness, and sheer technical coolness.
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